Terms & Conditions of Use of SoCal Raw Fed Dogs, AMY GRANILLO INC. Online products, services, and programs:

*Last Updated March 15, 2021

NOTICE: These Terms and Conditions of Use are legally binding. It is your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use or access of any of our products, including online courses. These Terms and Conditions apply to all SoCal Raw Fed Dogs, AMY GRANILLO INC products, services, and programs.

Terms of this Program and Program Purchaser Agreement

All programs, products, courses or services are owned and provided by SoCal Raw Fed Dogs, AMY GRANILLO INC (“Company” or “I” or “me” or “we” or “us” or “our”). The term “you” or “your” refers to any user or purchaser of said program(s), product(s), course(s), or service(s) (the “Course”). These Terms and Conditions of Use (“Terms”) govern and define how you are allowed to use and access Company’s offerings. We reserve the right to update and change these Terms at any time, and will update them accordingly with the ‘date last updated’ at the top of this page. 

You are legally bound to these Terms whether or not you have read them. If you do not agree with any of our Terms, please email us at info@socalrawfeddogs.com and we will make reasonable efforts to remove your name, email and access to all of our products, services, workshops, programs, and website(s). 

Your Use and Consent 

When you purchased something from the company, you were given a reasonable notice that these Terms existed. By moving forward with your purchase and further access of the site and its entities such as the classroom platform and all other platforms, you agreed and continue to agree to abide by these Terms as well as any disclaimers and privacy disclosures contained in these Terms. You agree you are at least 18 years old or of legal age in your applicable jurisdiction to access the purchase. Access of our offering(s) and related materials by a minor is a violation of use, and we reserve the right to terminate your access if such an issue is discovered. 

License(s)

Limited License. Subject to and in accordance with these Terms and other guidelines or instructions we include in the purchase, we grant you a limited, non-transferable, non-sublicensable, non-exclusive, revocable license (“License”) to make individual use of the purchase, including any product, service, workshop, or programs purchased by you. Your purchase of any of our offerings only entitles you to view that purchase in accordance with the foregoing License, and is not a purchase of the software or content. More specifically, unless explicitly authorized in these Terms or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the purchase(s). You may, however, from time to time, download and/or print one copy of the individual pages of the purchase for your individual use, provided that you keep intact all copyright and other proprietary notices.

The License is for individual use. You may not assign or transfer any of your rights or obligations under this Section or these Terms to any person or entity and any attempt to do so is void.

We reserve the right to terminate your access to the purchase at any time if we find that you have violated these Terms. We will make every attempt to notify you of any violation of these Terms and give you an opportunity to remedy the violation. However, if you fail to remedy the violation or continue to Violate the Terms, we will terminate your access to the purchase with no refund of fees.  

Fees and Refunds

Fees. Fees for purchases are set forth on the Website. I reserve the right to change Fees at any time.  

Refunds. We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the purchase. I offer a 120-hour refund period for purchases of professional certificate program purchases. However, in order to qualify for a refund you must submit the seat cancellation request in writing no later than 120 hours (5 calendar days) from the date of your purchase. 

In the event that you decide your purchase was not the right decision for you or your business, within 120 hours of enrollment, contact our support team at support@socalrawfeddogs.com and let us know you’d like a seat cancellation refund. If you request a refund anywhere but directly to support@socalrawfeddogs.com or you request it after 120-hours after your enrollment, you will not be granted a refund. All refunds are discretionary as determined by Amy Granillo, AMY GRANILLO INC. 

We will NOT provide refunds more than 120 hours following the date of purchase. After 120 hours, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.

Please note: If you opted for a payment plan and you do not request a refund within 120 hours, you are required by law to complete the remaining payments of your payment plan.

Recurring Payments. If you have signed up for a payment plan, you hereby authorize our continued access to your financial information stored by our third party financial processing company referenced in this Agreement until your payment plan is complete, as set forth in your acceptance of the purchase terms upon checkout. 

Late Payments. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Chargebacks. You agree to make every attempt to request a refund prior to attempting a chargeback with your financial institution. In the event of a chargeback attempt, you expressly agree to forfeit any and all of our bonuses, affiliate bonuses or other materials afforded to you in exchange for your original purchase. We reserve the right to present proof of your access and these Terms to the financial institution investigating the dispute. 

Termination

You have the unilateral right to terminate your use and access to your purchase(s). Please send an email to support@socalrawfeddogs.com to initiate this process. Termination will not excuse you from further payment. Upon confirmation of your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 14 days from the date of termination will be sent to a collections agency, and you agree to be responsible for any additional charges, fees or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs. 

Intellectual Property

All images, text, designs, graphics, page layout, icons, videos, logos, taglines, trademarks and service marks are owned by and the property of Amy Granillo or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained or provided in the purchase is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including seeking financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

You may: 

Access the purchase for your individual use (if additional members of your team need to access the purchase, you must purchase additional access at one per each team member); 

Download and/or print any materials for your individual use in your business (if additional members of your team need to download and/or print any materials, you must purchase additional access at one per each team member); 

Use our trademarks and copyrighted materials with our prior written consent and proper credit and marking, namely, citing ©Amy Granillo as the source of the materials and marking any federally registered trademarks with ® or common law trademarks with ™. 

You may not: 

Re-sell or trade your access to your purchase; 

Share your purchase with anyone else who has not yet purchased it or opted to receive it; 

Reprint any portion of your purchase, except as set forth above and for your own individual use;

Republish any of your purchase, in part or in whole; 

Distribute any of the materials contained in the Course or related materials and/or communications as your own; 

Reproduce and alter any part or whole of your purchase for distribution as your own work; 

Claim ownership or use over any of our intellectual property without my prior written consent, which includes (but is not limited to): copyrights such as written, video and audio materials, worksheets, workbooks, lessons, and more; trademarks such as names, logos, tag-lines or other unique source identifiers; or trade dress including the look and feel of anything you purchase (and its related communications and materials); 

Use our intellectual property or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s). 

Request for Permission to Use Content. If you wish to use, publish or refer to any of our content or related materials, you must do so by requesting permission prior to commencing use of the same by email us at support@socalrwfeddogs.com. Permission is not granted until you receive such permission in writing.

Civil and Criminal Penalties. Even though our purchase offerings are not physical property, you can be charged with theft or other face civil or criminal penalties if you copy, steal, infringe or otherwise violate these Terms. We reserve the right to prosecute infringers to the fullest extent allowed by criminal or civil statute in any jurisdiction allowed. You explicitly consent to personal jurisdiction in California by opting into or purchasing or accessing any and all related communications and/or materials. 

Your Materials and Contributions. By submitting a comment, photo, video or other material(s) onto any website or platform owned or maintained by us, including but not limited to the online software platforms that we use to distribute our products, services, workshops, programs, and related materials, you agree that we have a non-revocable, commercial license to republish your submission in whole or in part unless you explicitly state that we may not do so with said submission. You have no right to privacy by accessing our offerings(s) or related materials, and we reserve the right to disclose your participation in the same. 

Model Release. You must own the copyright to any image(s) you use in our services, workshops and programs or related materials. You grant us a commercial license to any image(s) you submit to us by default, such as a Facebook profile photo or other profile image you voluntarily provide in accessing your purchase, or that you provide voluntarily upon our request. Such a default or voluntary release of your image and likeness may be used for any reasonable future business use. 

Notification of Use. We are not obligated to notify you or anyone of our use in our own publications of photographs or other images that you submit to us by default or voluntarily. 

Security and Assumption of Risk

Security.  It is your responsibility to secure your username and password from theft or any other means of unauthorized use that would violate these Terms and Conditions of Use. We do not store any whole credit card numbers or payment information, and instead, these are processed through third party processors such as Stripe. By utilizing these payment processors to gain access to your purchase, you indemnify us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third party payment processor’s applicable terms and conditions of use. 

Confidentiality. You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or otherwise implicitly agreed upon as mandated by law or fiduciary duty. 

Assumption of Risk. By accessing your purchase(s) and/or related materials, whether paid or unpaid, you assume all the risk of your access and any subsequent actions you choose to take as a result of the influence, information or educational materials provided to you. 

Disclaimers 

General Disclaimer. To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with your purchase(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits, loss of contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. We are not medical, legal, financial or other professionals, or if we are, during the terms of this purchase and related material(s), further if we are, we are not offering our professional services and you expressly agree we are not acting in any professional capacity, including medical, legal, financial or otherwise during the term of this purchase. None of your purchase(s) or its related material(s) should be construed as medical, legal, financial advice. 

Earnings Disclaimer. While we may reference certain results, outcomes or situations on this website or its related communications, you understand and acknowledge that we make no guarantee as to the accuracy of third party statements contained herein or the likelihood of success for you as a result of these statements. You agree that you understand that individual outcomes will vary. We cannot guarantee your success merely upon access, purchase or completion of your purchase(s). Any results you see are not guaranteed or typical.

Third Party Disclaimer. You acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any participant or user of your purchase(s), including you. 

Warranties Disclaimer. WE MAKE NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, WORKSHOPS OR MATERIALS. YOU AGREE THAT PROGRAMS, PRODUCTS, SERVICES, WORKSHOPS OR MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, COURSES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAMS, PRODUCT, SERVICES, WORKSHOPS OR MATERIALS IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE. 

Technology Disclaimer. We make reasonable efforts to provide you with modern, reliable technology, software and platforms from which to access your purchase(s) and related material(s). However, in the event of a technological failure, you accept and acknowledge our lack of responsibility for said failure, and while we will make reasonable efforts to support you, some technological issues are far outside our control and will require you to access support from a third party provider.

Errors and Omissions. This website is updated on a regular basis, and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up-to-date. If you should see any errors or omissions and would like to let us know, please notify us at support@socalrawfeddogs.com.

Indemnification, Limitation of Liability and Release of Claims 

Indemnification. You agree at all times to indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our offerings. 

Limitation of Liability. Amy Granillo DBA SoCal Raw Fed Dogs, Amy Granillo Inc and its affiliates, officers, employees, agents, partners, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including damages for loss of profits, goodwill, use of data or other intangible losses, resulting from or incurred in connection with your use of our offering(s). We do not assume liability for any third party conduct, accidents, delays, harm or other detrimental or negative outcomes as a result of your access of our offering(s) and related material(s). 

Dispute Resolution. You agree to notify the Company of any concerns or issues regarding your purchase(s), and to give the Company an opportunity to resolve those concerns or issues. If you and our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then you explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action. If a civil cause of actions is filed by or against the Company related to the specific purchase(s), the laws of California shall apply.

Non-Disparagement. If you are found to be slandering, libeling or otherwise disparaging our Company, any of our offering(s) or related materials, you will be immediately removed from accessing your purchase(s) and any related communications. We reserve the right to file a civil claim of action against you for any such damaging actions you take that materially harm our Company. 

Miscellaneous

All Rights Reserved. All rights not expressly granted in these Terms and Conditions of Use or express written here are reserved by Company. 

Contact. If you have any questions about any term of these Terms of Use, please contact us at support@socalrawfeddogs.com.

Additional Disclaimers

SoCal Raw Fed Dogs is not responsible for the health of your animals. As an owner, you are responsible for using the information found on the website at your own discretion. SoCal Raw Fed Dogs is a nutrition consulting agency, we are not Veterinarians. We cannot advise you on the medical health of your animals. Please visit your Veterinarian if you have health questions or concerns. Under no circumstances will SoCal Raw Fed Dogs be held liable or responsible for the decisions you make for your animals. Including but not limited to loss or damage of any kind incurred as a result of the use of any advice, opinions, links, resources, or information that may be found on the website, posts, or emails.

SoCal Raw Fed Dogs Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.socalrawfeddogs.com.

Acceptance of Terms of Use
This website (“Website”) is operated by SoCal Raw Fed Dogs. Our website is set up to share information about the community, co-op, the products we offer and to share community updates with you. We provide information about how to join our community, how to order, & how to pick items up. SoCal Raw Fed Dogs provides you with access to our website under the following Terms & Conditions. Our Terms & Conditions may be updated from time to time without notice. By accessing and using the site, you agree you have read and understood these Terms & Conditions and you accept and agree to be bound by them. If you do not agree to these Terms & Conditions, please do not continue to use the SoCal Raw Fed Dogs website.

Registration
You may browse the website without registration, but some areas of the site and features we offer may not be accessible to you unless you register and login. This generally pertains to information for customers & members. If you register for the website, you agree to (a) provide true and accurate information about yourself (the “Create an Account” or “Submit an order” forms); (b) certify that you are at least 18 years old. If you provide any information that is untrue or inaccurate, not current or incomplete, or if SoCal Raw Fed Dogs has reason to suspect this, we have the right to suspend or terminate your account and to refuse any further use of the website by you.

Information We May Collect
You will receive a username and password as part of your Account Creation process if you are a customer. You are responsible for maintaining the confidentiality of your password and account. You agree to immediately notify SoCal Raw Fed Dogs of any actual or suspected unauthorized use of your password or account or any other breach of security. If we collect information from you, such as an email address, we may use this information in the following way: (1) To process an order for you or to notify you of an order status, (2) To respond to questions you may have regarding your order, the products or the Website (3) To contact you via email with newsletters, promotions or other offers, (4) To help create and personalize website content or facilitate your use of the website (for example, to facilitate login, track marketing or track your shopping cart).

Protection of Privacy
The information you give to SoCal Raw Fed Dogs about yourself is subject to our Privacy Policy. You can read it below.

Product Descriptions and Feeding Instructions
SoCal Raw Fed Dogs attempts to be as accurate as possible in product descriptions. We do not warrant the product descriptions, depictions, or other content on this website, are accurate, reliable, current or complete. We provide recommended feeding instructions to you, but please consult your Veterinarian with questions or concerns.

Intellectual Property Rights
You acknowledge and agree with that our website and its contents, including, but not limited to, all written content, photographs, feeding charts, product descriptions, product formulations, ingredients, guaranteed analysis, graphics, video, blog posts, tags and/or other materials (collectively, the “Content”) is proprietary information that belongs exclusively to SoCal Raw Fed Dogs and is protected by our copyright. You are not authorized to reproduce, republish, distribute, transmit, modify, sell or otherwise use the Content, without SoCal Raw Fed Dog’s written consent. You are not authorized to use SoCal Raw Fed Dog’s content in order to gain a competitive advantage, for your business, for marketing purposes, to harass, abuse or harm others, or in a way that otherwise exceeds the scope of your authorized access to this website. Seriously, don’t be weird. All names and associated product names are trademarks or registered trademarks of SoCal Raw Fed Dogs. You are not authorized to display or use SoCal Raw Fed Dogs’ names and trademarks without our prior written consent.

Disclaimer of Warranties
Please use our website at your own risk and be advised that the website is provided “as is”. SoCal Raw Fed Dogs makes no claims or warranties about the accuracy of the information we provide nor do we generalize anything is a one size fits all when it comes to your pet’s health and diet.

Limitation of Liability
IN NO EVENT WILL SOCAL RAW FED DOGS BE LIABLE TO YOU FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE. SOCAL RAW FED DOGS DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THIS WEBSITE OR THE SERVERS THAT MAKE THIS WEBSITE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO THE BEST WE CAN TO ENSURE THE WEBSITE IS UP AND RUNNING HASSLE FREE AND SAFE.

Information You Send to Us
We love to hear from customers and welcome feedback, but please do not submit any proprietary or confidential information via email, through our website or any other method. We will not compensate you for any submissions that we use. By submitting such materials, you grant SoCal Raw Fed Dogs a perpetual, worldwide, irrevocable, royalty-free license to use those materials in any way we deem appropriate. You expressly agree that you will solely bear any liability related to your submission of such materials.

Indemnification
You agree to defend, indemnify and hold SoCal Raw Fed Dogs and its subsidiaries, affiliates, officers, directors, employees, agents and partners from and against any and all claims, actions, liabilities, costs or damages (including reasonable attorneys’ fees) asserted by any third-party arising from or related to your use of this Website or conduct in connection therewith in violation of these Terms and Conditions.

Links to Other Sites
SoCal Raw Fed Dogs may provide links to other sites from time to time, whether it is through an online advertisement or through a blog post. These are links to external sites meant to make your experience on our site richer and more educational. SoCal Raw Fed Dogs does not monitor or assume any liability for these links, or the information provided via these links. There are influencer and affiliate links present on the site that I do receive monetary compensation for as a % of your purchase.

If you have questions or concerns about our policies or our website, please don’t hesitate to contact us.

info@socalrawfeddogs.com